KAMBERI GROUP EN: Unterschied zwischen den Versionen
(Markierung: 2017-Quelltext-Bearbeitung) |
(→Lost Card Gentlemen Workflow) |
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| − | ===<big>Lost Card Gentlemen Workflow</big>=== | + | === <big>Lost Card Gentlemen Workflow</big> === |
| − | <blockquote | + | <blockquote>Exit VU</blockquote>''Usecase Scenario:'' |
| + | A gentleman lost his card in the club. He wants to pay for lost card and leave. | ||
| + | <small>'''''Note:''' This recovery card option takes 50,-€ "card restore fee" and shows 0 balance cards.''</small> | ||
| − | + | <br /> | |
| − | |||
| − | |||
*Go to the Exit VU | *Go to the Exit VU | ||
| Zeile 25: | Zeile 25: | ||
*The manager can now open the door for him, and gentleman can leave the club. | *The manager can now open the door for him, and gentleman can leave the club. | ||
| − | <big>Entrance VU</big> | + | <br /><blockquote><big>Entrance VU</big></blockquote></small>''Usecase Scenario:''<pre>A gentleman lost his card in the club. |
| + | He wants to stay and continue the party</pre><small>'''''Note:''' This recovery card option shows only cards with 0 or nagative balance.''</small> | ||
| − | |||
| − | |||
| − | |||
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*Go to the Entrance VU through the gate | *Go to the Entrance VU through the gate | ||
| Zeile 54: | Zeile 49: | ||
*The gentleman now can enter the gate with this new card and continue the party. | *The gentleman now can enter the gate with this new card and continue the party. | ||
| + | <br /> | ||
===<big>Lost Card Ladies Workflow</big>=== | ===<big>Lost Card Ladies Workflow</big>=== | ||
| − | <big>Exit VU</big> | + | <blockquote><big>Exit VU</big></blockquote>''Usecase Scenario:'' |
| − | + | A lady lost her card with positive balance on it in the club. She wants to withdraw money from the card and leave. | |
| − | < | + | ''<small>'''Note:''' This recovery card option shows only cards with positive non-zero balance.</small>'' |
| − | + | <br /> | |
| − | <small>'''Note''' | ||
*Go to the Exit VU | *Go to the Exit VU | ||
| Zeile 82: | Zeile 77: | ||
*The manager can now open the door, and the person can leave the club. | *The manager can now open the door, and the person can leave the club. | ||
| + | <br /> | ||
===<big>Load Card Workflow</big>=== | ===<big>Load Card Workflow</big>=== | ||
| − | <big>Exit VU</big> | + | <blockquote><big>Exit VU</big></blockquote>''Usecase Scenario:'' |
| + | If the system did not work correctly for some technical reason, people left the club without paying for services, this option allows paying owed money once the correct operation of the system resumes. | ||
| + | ''<small>'''Note:''' This payment card option shows only cards with nagative balance.</small>'' | ||
| − | < | + | <br /> |
| − | |||
| − | |||
*Go to the Exit VU | *Go to the Exit VU | ||
| Zeile 110: | Zeile 106: | ||
*The manager can now open the door for him, and gentleman can leave the club. | *The manager can now open the door for him, and gentleman can leave the club. | ||
| + | <br /> | ||
===<big>Unbind Locker Workflow</big>=== | ===<big>Unbind Locker Workflow</big>=== | ||
| − | <big>Exit VU</big> | + | <blockquote><big>Exit VU</big></blockquote>''Usecase Scenario:'' |
| − | + | A gentleman left the club without payment. While the police is looking for him, the locker can be used by another person. This option allows to unbind locker from the card. | |
| − | < | + | <br /> |
*Go to the Exit VU | *Go to the Exit VU | ||
| Zeile 130: | Zeile 127: | ||
[[Datei:unbind-locker-3.png|rahmenlos]] | [[Datei:unbind-locker-3.png|rahmenlos]] | ||
| + | |||
| + | <br /> | ||
===<big>Gift Cards Workflow</big>=== | ===<big>Gift Cards Workflow</big>=== | ||
====<big>Buying and Using Gift Cards on Entrance VU</big>==== | ====<big>Buying and Using Gift Cards on Entrance VU</big>==== | ||
| + | <br /> | ||
*Select "Gentleman"/"GiftCard" option | *Select "Gentleman"/"GiftCard" option | ||
| Zeile 139: | Zeile 139: | ||
[[Datei:gutsh-1.png|rahmenlos]][[Datei:gutsh-2.png|rahmenlos]] | [[Datei:gutsh-1.png|rahmenlos]][[Datei:gutsh-2.png|rahmenlos]] | ||
| − | *Select one of the available gift cards (50, 70, 100, 140 | + | *Select one of the available gift cards (50,- € ; 70,- € ; 100,- € ; 140,-€ ) |
[[Datei:gutsh-3.png|rahmenlos]] | [[Datei:gutsh-3.png|rahmenlos]] | ||
| Zeile 163: | Zeile 163: | ||
*Enter the gate | *Enter the gate | ||
| − | + | After that, gift card can be used as a regular gentleman card. | |
| + | ''<small>'''Note:''' Funds on a gift card can not be paid out on Exit VU, and can only be used as pay for the next entrance or to purchase goods on POS.</small>'' | ||
| − | < | + | <br /> |
====<big>Buying gift cards in web shop and using them on Entrance VU</big>==== | ====<big>Buying gift cards in web shop and using them on Entrance VU</big>==== | ||
| − | You can buy gift cards in web shop as a registered user, or using a "Guest mode". | + | You can buy gift cards in web shop as a registered user, or using a "Guest mode". |
| + | <br /> | ||
*From the main shop page select a gift card that you want to buy | *From the main shop page select a gift card that you want to buy | ||
| Zeile 190: | Zeile 192: | ||
[[Datei:web-6.png|rahmenlos]] | [[Datei:web-6.png|rahmenlos]] | ||
| − | + | After that, you will be redirected to a page where you can download invoice and gift cards in PDF format, or, if you are a registered user, they will be emailed to you after you finish transaction. | |
| − | After that, you will be redirected to a page where you can download invoice and gift cards in PDF format, or, if you are a registered user, they will be emailed to you after you finish transaction. | ||
| − | |||
[[Datei:web-7.png|rahmenlos]] | [[Datei:web-7.png|rahmenlos]] | ||
| Zeile 218: | Zeile 218: | ||
====<big>Issuing a Lady Card</big>==== | ====<big>Issuing a Lady Card</big>==== | ||
| − | + | You can issue a lady card and assign a deposit for it on POS as a "kasse2" user. | |
| + | <small>'''''Note:''' In the process of issuing a card all funds that are left on the card from previous owners will be discarded.''</small> | ||
| − | < | + | <br /> |
*Log in to POS and select "RFID Karte Damen" tile | *Log in to POS and select "RFID Karte Damen" tile | ||
| Zeile 248: | Zeile 249: | ||
*After that, make confirmation with a manager card and take the newly issued card. | *After that, make confirmation with a manager card and take the newly issued card. | ||
| + | <br /> | ||
====<big>Assigning a Deposit to the issued Lady Card</big>==== | ====<big>Assigning a Deposit to the issued Lady Card</big>==== | ||
| − | After issuing a lady card, you can assign a deposit to it at any time. | + | After issuing a lady card, you can assign a deposit to it at any time. |
| + | <br /> | ||
*Log in to POS as "kasse2" user and select "RFID Karte Damen" tile | *Log in to POS as "kasse2" user and select "RFID Karte Damen" tile | ||
| Zeile 270: | Zeile 273: | ||
[[Datei:deposit-5.png|rahmenlos]] | [[Datei:deposit-5.png|rahmenlos]] | ||
| + | |||
| + | <br /> | ||
====<big>Returning a Card with Deposit</big>==== | ====<big>Returning a Card with Deposit</big>==== | ||
| − | + | You can return a card that has a deposit assigned to it at the entrance VU. | |
| − | |||
<small>'''Note''': Before returning a card with deposit on it, make sure that it doesn't have negative balance. If the card has negative balance, it needs to be replenished at the exit VU.</small> | <small>'''Note''': Before returning a card with deposit on it, make sure that it doesn't have negative balance. If the card has negative balance, it needs to be replenished at the exit VU.</small> | ||
| + | <br /> | ||
*At the entrance VU select "Return a card" button at the top right corner | *At the entrance VU select "Return a card" button at the top right corner | ||