KAMBERI GROUP EN: Unterschied zwischen den Versionen
K (Änderungen von Tas (Diskussion) wurden auf die letzte Version von Dmytro Tkachenko zurückgesetzt) (Markierung: Zurücksetzung) |
(→Lost Card Gentlemen Workflow Exit VU) |
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| − | === <big>Lost Card Gentlemen Workflow Exit VU</big> === | + | ===<big>Lost Card Gentlemen Workflow Exit VU</big>=== |
<small>'''USECASE SCENARIO''': A gentleman lost his card in the club. He wants to pay for lost card and leave.</small> | <small>'''USECASE SCENARIO''': A gentleman lost his card in the club. He wants to pay for lost card and leave.</small> | ||
<small>'''Note''': This recovery card option takes 50E "card restore fee" and shows 0 balance cards.</small> | <small>'''Note''': This recovery card option takes 50E "card restore fee" and shows 0 balance cards.</small> | ||
| − | * Go to the Exit VU | + | *Go to the Exit VU |
| − | * Select "Manage card" button at the top right corner<br /> | + | *Select "Manage card" button at the top right corner<br />[[Datei:manage-1.png|rahmenlos]] |
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| + | *Confirm personnel access with the manager card | ||
| + | *Select "Lost card" option | ||
| − | + | [[Datei:lost-1.png|rahmenlos]] | |
| + | *Visually find the lost card in the list by a locker number or issue date/time | ||
| − | + | [[Datei:manage-3.png|rahmenlos]] | |
| − | |||
| + | *Check the card details for additional information if needed | ||
| + | *Select "Payment" button and pay for the card with either cash or a credit card. Additional 50E "card restore fee" is included in this case.<br />[[Datei:manage-4.png|rahmenlos]] | ||
| − | * The manager can now open the door for him, and gentleman can leave the club. | + | *The manager can now open the door for him, and gentleman can leave the club. |
<big>Entrance VU</big> | <big>Entrance VU</big> | ||
| Zeile 28: | Zeile 27: | ||
<small>'''Note''': This recovery card option shows only cards with 0 or nagative balance.</small> | <small>'''Note''': This recovery card option shows only cards with 0 or nagative balance.</small> | ||
| − | * Go to the Entrance VU through the gate | + | *Go to the Entrance VU through the gate |
| − | * Select "Manage card" button at the top right corner | + | *Select "Manage card" button at the top right corner |
| + | |||
| + | [[Datei:manage-card-btn.png|rahmenlos]] | ||
| − | * Confirm personnel access with the manager card | + | *Confirm personnel access with the manager card |
| − | * Enter locker number for the lost card | + | *Enter locker number for the lost card |
| + | [[Datei:exit-1.png|rahmenlos]] | ||
| − | * Check the card details for additional information if needed | + | *Check the card details for additional information if needed |
| − | * Select "Payment" button and pay for the card with either cash or a credit card. Additional 50E "card restore fee" is included in this case. | + | *Select "Payment" button and pay for the card with either cash or a credit card. Additional 50E "card restore fee" is included in this case. |
| + | [[Datei:exit-2.png|rahmenlos]] | ||
| − | * Take a newly reissued card from the VU. | + | *Take a newly reissued card from the VU. |
| − | * All information on the card such as amount of free products, locker number, entrance/exit count is copied from the lost card to a new one. | + | *All information on the card such as amount of free products, locker number, entrance/exit count is copied from the lost card to a new one. |
| − | * The last recorded "entrance" is removed on a new card. | + | *The last recorded "entrance" is removed on a new card. |
| − | * The gentleman now can enter the gate with this new card and continue the party. | + | *The gentleman now can enter the gate with this new card and continue the party. |
===<big>Lost Card Ladies Workflow</big>=== | ===<big>Lost Card Ladies Workflow</big>=== | ||
| Zeile 51: | Zeile 54: | ||
<small>'''Note''': This recovery card option shows only cards with positive non-zero balance.</small> | <small>'''Note''': This recovery card option shows only cards with positive non-zero balance.</small> | ||
| − | * Go to the Exit VU | + | *Go to the Exit VU |
| − | * Select "Manage card" button at the top right corner | + | *Select "Manage card" button at the top right corner<br />[[Datei:manage-1-2.png|rahmenlos]] |
| + | *Confirm personnel access with the manager card | ||
| + | *Select "Withdraw money" option | ||
| − | + | [[Datei:withdr-1.png|rahmenlos]] | |
| − | |||
| + | *Visually find the lost card in the list by a locker number or issue date/time | ||
| − | + | [[Datei:withdraw-2.png|rahmenlos]] | |
| + | *Check the card details for additional information if needed | ||
| + | *Select "Payout" button and withdraw money from the card. | ||
| − | + | [[Datei:withdraw-3.png|rahmenlos]] | |
| − | |||
| − | + | *The manager can now open the door, and the person can leave the club. | |
| − | * The manager can now open the door, and the person can leave the club. | ||
===<big>Load Card Workflow</big>=== | ===<big>Load Card Workflow</big>=== | ||
| Zeile 75: | Zeile 80: | ||
<small>'''Note''': This payment card option shows only cards with nagative balance.</small> | <small>'''Note''': This payment card option shows only cards with nagative balance.</small> | ||
| − | * Go to the Exit VU | + | *Go to the Exit VU |
| − | * Select "Manage card" button at the top right corner | + | *Select "Manage card" button at the top right corner |
| − | |||
| − | * Confirm personnel access with the manager card | + | *Confirm personnel access with the manager card |
| − | * Select "Load card" option | + | *Select "Load card" option |
| − | * Visually find the lost card in the list by a locker number or issue date/time | + | *Visually find the lost card in the list by a locker number or issue date/time |
| − | * Check the card details for additional information if needed | + | *Check the card details for additional information if needed |
| − | * Select "Payment" button and pay for the card with either cash or a credit card | + | *Select "Payment" button and pay for the card with either cash or a credit card |
| − | * The manager can now open the door for him, and gentleman can leave the club. | + | *The manager can now open the door for him, and gentleman can leave the club. |
===<big>Unbind Locker Workflow</big>=== | ===<big>Unbind Locker Workflow</big>=== | ||
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<small>'''USECASE SCENARIO''': A gentleman left the club without payment. While the police is looking for him, the locker can be used by another person. This option allows to unbind locker from the card.</small> | <small>'''USECASE SCENARIO''': A gentleman left the club without payment. While the police is looking for him, the locker can be used by another person. This option allows to unbind locker from the card.</small> | ||
| − | * Go to the Exit VU | + | *Go to the Exit VU |
| − | * Select "Manage card" button at the top right corner | + | *Select "Manage card" button at the top right corner |
| − | * Confirm personnel access with the manager card | + | *Confirm personnel access with the manager card |
| − | * Select "Unbind locker" option | + | *Select "Unbind locker" option |
| − | * Visually find the card that you wish to unbind locker from in the list | + | *Visually find the card that you wish to unbind locker from in the list |
| − | * Unbind the locker by pressing "OK" | + | *Unbind the locker by pressing "OK" |
| Zeile 118: | Zeile 122: | ||
====<big>Buying and Using Gift Cards on Entrance VU</big>==== | ====<big>Buying and Using Gift Cards on Entrance VU</big>==== | ||
| − | * Select "Gentleman"/"GiftCard" option | + | *Select "Gentleman"/"GiftCard" option |
| − | * Select one of the available gift cards (50, 70, 100, 140 E) | + | *Select one of the available gift cards (50, 70, 100, 140 E) |
| − | * Select "Payment" button and pay for the card with either cash or a credit card. | + | *Select "Payment" button and pay for the card with either cash or a credit card. |
| − | * Take the card | + | *Take the card |
| − | * Select "Check-in" option | + | *Select "Check-in" option |
| − | * Insert the card again | + | *Insert the card again |
| − | * Select locker size | + | *Select locker size |
| − | * Select "Payment" button, wait for payment to finish, take the card | + | *Select "Payment" button, wait for payment to finish, take the card |
| − | * Enter the gate | + | *Enter the gate |
<small>After that, gift card can be used as a regular gentleman card.</small> | <small>After that, gift card can be used as a regular gentleman card.</small> | ||
| Zeile 147: | Zeile 151: | ||
You can buy gift cards in web shop as a registered user, or using a "Guest mode". | You can buy gift cards in web shop as a registered user, or using a "Guest mode". | ||
| − | * From the main shop page select a gift card that you want to buy | + | *From the main shop page select a gift card that you want to buy |
| − | * Confirm your selection on the cart page | + | *Confirm your selection on the cart page |
| − | * Next, if you've already registered before, enter your login information. Alternatively, you can choose a "Guest" mode and proceed without registration. | + | *Next, if you've already registered before, enter your login information. Alternatively, you can choose a "Guest" mode and proceed without registration. |
| − | * On the next step select desired payment provider | + | *On the next step select desired payment provider |
| − | * Click "Payment" button. You will be redirected to a payment provider page | + | *Click "Payment" button. You will be redirected to a payment provider page |
| − | * Enter payment data and pay for your gift card | + | *Enter payment data and pay for your gift card |
| Zeile 167: | Zeile 171: | ||
| − | * Scan the barcode from the gift card PDF on the Entrance VU barcode reader with any convenient for you method (print it or use a smartphone) | + | *Scan the barcode from the gift card PDF on the Entrance VU barcode reader with any convenient for you method (print it or use a smartphone) |
| − | * Select "Payment" button, wait for payment to finish, take the card | + | *Select "Payment" button, wait for payment to finish, take the card |
| − | * Select "Check-in" option | + | *Select "Check-in" option |
| − | * Insert the card again | + | *Insert the card again |
| − | * Select locker size | + | *Select locker size |
| − | * Select "Payment" button, wait for payment to finish, take the card | + | *Select "Payment" button, wait for payment to finish, take the card |
| − | * Enter the gate | + | *Enter the gate |
===<big>Ladies Cards and Deposit</big>=== | ===<big>Ladies Cards and Deposit</big>=== | ||
| Zeile 190: | Zeile 194: | ||
<small>'''Note''': In the process of issuing a card all funds that are left on the card from previous owners will be discarded.</small> | <small>'''Note''': In the process of issuing a card all funds that are left on the card from previous owners will be discarded.</small> | ||
| − | * Log in to POS and select "RFID Karte Damen" tile | + | *Log in to POS and select "RFID Karte Damen" tile |
| − | * Select "RFID Damen Karte mit Steuer" card type | + | *Select "RFID Damen Karte mit Steuer" card type |
| − | * Select "Add new user" icon at the top and fill in all necessary user data. Once you are done, click "Save" button (looks like an old school diskette). | + | *Select "Add new user" icon at the top and fill in all necessary user data. Once you are done, click "Save" button (looks like an old school diskette). |
| − | * Confirm user selection by pressing "Kunde auswahlen" button. | + | *Confirm user selection by pressing "Kunde auswahlen" button. |
| − | * Scan an RFID card that will be issued to the lady. | + | *Scan an RFID card that will be issued to the lady. |
| − | * You will see that two products were added to the order. Confirm it by pressing the button at the bottom left. | + | *You will see that two products were added to the order. Confirm it by pressing the button at the bottom left. |
| − | * After that, make confirmation with a manager card and take the newly issued card. | + | *After that, make confirmation with a manager card and take the newly issued card. |
====Assigning a Deposit to the issued Lady Card==== | ====Assigning a Deposit to the issued Lady Card==== | ||
After issuing a lady card, you can assign a deposit to it at any time. | After issuing a lady card, you can assign a deposit to it at any time. | ||
| − | * Log in to POS as "kasse2" user and select "RFID Karte Damen" tile | + | *Log in to POS as "kasse2" user and select "RFID Karte Damen" tile |
| − | * Select "Pfand RFID Karte Damen" tile | + | *Select "Pfand RFID Karte Damen" tile |
| − | * Scan a lady's card that you wish to assign a deposit for | + | *Scan a lady's card that you wish to assign a deposit for |
| − | * A deposit will be assigned to the scanned card and the same deposit amount will be withdrawn from it after pressing "Bezahlung". The card will have a negative balance at this point. | + | *A deposit will be assigned to the scanned card and the same deposit amount will be withdrawn from it after pressing "Bezahlung". The card will have a negative balance at this point. |
| − | * Confirm the transaction with the manager card | + | *Confirm the transaction with the manager card |
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<small>'''Note''': Before returning a card with deposit on it, make sure that it doesn't have negative balance. If the card has negative balance, it needs to be replenished at the exit VU.</small> | <small>'''Note''': Before returning a card with deposit on it, make sure that it doesn't have negative balance. If the card has negative balance, it needs to be replenished at the exit VU.</small> | ||
| − | * At the entrance VU select "Return a card" button at the top right corner | + | *At the entrance VU select "Return a card" button at the top right corner |
| − | * Insert a card that has a deposit assigned to it. All other cards will be ignored. | + | *Insert a card that has a deposit assigned to it. All other cards will be ignored. |
| − | * Select "Payout" button.<br /> | + | *Select "Payout" button.<br /> |
<br /> | <br /> | ||
| − | * Take the money. If the card has a positive balance on it, the amount of payout will be equal to " card balance + the price of the deposit". | + | *Take the money. If the card has a positive balance on it, the amount of payout will be equal to " card balance + the price of the deposit". |
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