KAMBERI GROUP EN/en: Unterschied zwischen den Versionen
(Markierung: 2017-Quelltext-Bearbeitung) |
(Updated Translates) |
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| − | {{translate| | + | {{translate|Group Workflows}} |
| + | {{DISPLAYTITLE:Group Workflows}} | ||
| − | ===<big> | + | ===<big>Ladies Cards and Deposit</big>=== |
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| − | <br /> | + | ====<big>Issuing a Lady Card</big>==== |
| + | {{Box_Note|Note Text = You can issue a lady card and assign a deposit for it on POS as a "kasse2" user.<br /> | ||
| + | <small>In the process of issuing a card all funds that are left on the card from previous owners will be discarded.</small>}} | ||
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<br /> | <br /> | ||
| − | * | + | *Log in to POS and select "RFID Karte Damen" tile |
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| − | [[Datei: | + | [[Datei:card-issue-1-1.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Select "RFID Damen Karte mit Steuer" card type |
| − | [[Datei: | + | [[Datei:card-issue-2-1.png|rahmenlos]] |
<br /> | <br /> | ||
| − | + | *Select "Add new user" icon at the top and fill in all necessary user data. Once you are done, click "Save" button (looks like an old school diskette). | |
| − | *Select " | + | |
| − | [[Datei: | + | [[Datei:card-issue-3.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Confirm user selection by pressing "Select Customer" button. |
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| + | [[Datei:card-issue-4.png|rahmenlos]] | ||
<br /> | <br /> | ||
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| − | + | *Scan an RFID card that will be issued to the lady. | |
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| − | [[Datei: | + | [[Datei:card-issue-5.png|rahmenlos]] |
<br /> | <br /> | ||
| − | *Confirm | + | *You will see that two products were added to the order. Confirm it by pressing the button at the bottom left. |
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| − | [[Datei: | + | [[Datei:card-issue-6.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *After that, make confirmation with a manager card and take the newly issued card. |
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| + | <br /> | ||
| + | ====<big>Assigning a Deposit to the issued Lady Card</big>==== | ||
| + | {{Box_Note|Note Text = After issuing a lady card, you can assign a deposit to it at any time.}} | ||
<br /> | <br /> | ||
| − | * | + | *Log in to POS as "kasse2" user and select "RFID Karte Damen" tile |
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| − | + | [[Datei:card-issue-1-1.png|rahmenlos]] | |
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<br /> | <br /> | ||
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| + | *Select "Pfand RFID Karte Damen" tile | ||
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| − | + | [[Datei:deposit-2-1.png|rahmenlos]] | |
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| − | [[Datei: | ||
<br /> | <br /> | ||
| − | * | + | *Scan a lady's card that you wish to assign a deposit for |
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| − | [[Datei: | + | [[Datei:deposit-3.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *A deposit will be assigned to the scanned card and the same deposit amount will be withdrawn from it after pressing "Bezahlung". The card will have a negative balance at this point. |
| − | [[Datei: | + | [[Datei:deposit-4.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Confirm the transaction with the manager card |
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| − | [[Datei: | + | [[Datei:deposit-5.png|rahmenlos]] |
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<br /> | <br /> | ||
| − | + | ====<big>Returning a Card with Deposit</big>==== | |
| + | {{Box_Note|Note Text = You can return a card that has a deposit assigned to it at the entrance VU.<br /><small>Before returning a card with deposit on it, make sure that it doesn't have negative balance. If the card has negative balance, it needs to be replenished at the exit VU.</small>}} | ||
| − | + | *At the entrance VU select "Return a card" button at the top right corner | |
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| + | [[Datei:return-deposit-1.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | * | + | *Insert a card that has a deposit assigned to it. All other cards will be ignored. |
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| − | [[Datei: | + | [[Datei:return-deposit-2.png|rahmenlos]] |
<br /> | <br /> | ||
| − | + | *Select "Payout" button. | |
| − | *Select " | ||
| − | [[Datei: | + | [[Datei:return-deposit-3.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Take the money. If the card has a positive balance on it, the amount of payout will be equal to " card balance + the price of the deposit". |
| − | [[Datei: | + | [[Datei:return-deposit-4.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | ===<big>Gentleman Cards</big>=== |
| − | + | ====Gentlemen Daily Ticket==== | |
| + | |||
| + | *Press the Gentlemen button | ||
| + | <br /> | ||
| + | [[Datei:Herren1.png|rahmenlos]] | ||
| + | <br /> | ||
| − | + | *Tap on the Men's daily ticket button. | |
| + | <br /> | ||
| + | [[Datei:Karten_Herren.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | * | + | *Tap on Pay at the bottom right and then select your payment method. |
| + | <br /> | ||
| + | [[Datei:Tageskarte_Herren2.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | + | *Select payment method and pay (cash in the example) | |
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| − | + | <br /> | |
| − | + | [[Datei:Bezahlart_Bargeld.png|rahmenlos]] | |
| + | <br /> | ||
| − | <br /> | + | *Payment<br /> |
| − | <br /> | + | [[Datei:Barzahlung.png|rahmenlos]] |
| + | <br /> | ||
| − | + | ====10 use Card Gentlemen==== | |
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| − | + | *Press the button Gentlemen | |
| + | <br /> | ||
| + | [[Datei:Herren1.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | * | + | *Tap on the 10x card Gentlemen button<br /> |
| + | [[Datei:Karten_Herren.png|rahmenlos]]<br /> | ||
| − | + | *Tap on Pay at the bottom right and then select your payment method. | |
| + | <br /> | ||
| + | [[Datei:Bezahlung_10er_Karte_Herren.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | * | + | *Select payment method and pay (cash in the example) |
| + | <br /> | ||
| + | [[Datei:Bezahlart_Bargeld.png|rahmenlos]] | ||
| + | <br /> | ||
| − | + | *Payment | |
| + | <br /> | ||
| + | [[Datei:Barzahlung_10erKarte_Herren.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | ===<big>Gift Cards Workflow</big>=== | + | ====<big>Gift Cards Workflow</big>==== |
| − | ====<big>Buying and Using Gift Cards on Entrance VU</big>==== | + | =====<big>Buying and Using Gift Cards on Entrance VU</big>===== |
<br /> | <br /> | ||
| Zeile 276: | Zeile 249: | ||
<br /> | <br /> | ||
| − | ====<big>Buying gift cards in web shop and using them on Entrance VU</big>==== | + | =====<big>Buying gift cards in web shop and using them on Entrance VU</big>===== |
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{{Box_Note|Note Text = | {{Box_Note|Note Text = | ||
You can buy gift cards in web shop as a registered user, or using a "Guest mode".}} | You can buy gift cards in web shop as a registered user, or using a "Guest mode".}} | ||
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*Enter the gate | *Enter the gate | ||
| − | ===<big> | + | ===<big>Lost Cards</big>=== |
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| + | ====<big>Lost Card Gentlemen Workflow</big>==== | ||
| + | <blockquote>Exit VU</blockquote> | ||
| + | {{Box_Usecase_Scenario|Usecase Scenario = A gentleman lost his card in the club. He wants to pay for lost card and leave.}} | ||
| + | <br /> | ||
| + | {{Box_Note|Note Text = This recovery card option takes 50,-€ "card restore fee" and shows 0,-€ balance cards.}} | ||
| + | |||
| + | <br /> | ||
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| + | *Go to the Exit VU | ||
| + | *Select "Manage card" button at the top right corner | ||
| + | |||
| + | <br />[[Datei:manage-1.png|rahmenlos]] | ||
| + | |||
| + | <br /> | ||
| − | + | *Confirm personnel access with the manager card | |
| − | + | *Select "Lost card" option | |
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| + | [[Datei:lost-1.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | * | + | *Visually find the lost card in the list by a locker number or issue date/time |
| − | [[Datei: | + | [[Datei:manage-3.png|rahmenlos]] |
<br /> | <br /> | ||
| − | *Select " | + | *Check the card details for additional information if needed |
| + | *Select "Payment" button and pay for the card with either cash or a credit card. Additional 50,- € "card restore fee" is included in this case.<br /> | ||
| + | |||
| + | [[Datei:manage-4.png|rahmenlos]] | ||
| + | |||
| + | <br /> | ||
| + | *The manager can now open the door for him, and gentleman can leave the club. | ||
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<br /> | <br /> | ||
| + | <br /> | ||
| + | <br /> | ||
| + | <br /> | ||
| + | <br /><blockquote><big>Entrance VU</big></blockquote> | ||
| + | {{Box_Usecase_Scenario|Usecase Scenario = | ||
| + | A gentleman lost his card in the club. | ||
| + | He wants to stay and continue the party.}} | ||
| + | <br /> | ||
| + | {{Box_Note|Note Text = This recovery card option shows only cards with 0,-€ or negative balance.}} | ||
| − | *Select " | + | |
| + | *Go to the Entrance VU through the gate | ||
| + | *Select "Manage Card" button at the top right corner | ||
| − | [[Datei:card- | + | [[Datei:manage-card-btn.png|rahmenlos]] |
<br /> | <br /> | ||
| − | *Confirm | + | *Confirm personnel access with the manager card |
| + | *Enter locker number for the lost card | ||
| − | [[Datei: | + | [[Datei:exit-1.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Check the card details for additional information if needed |
| + | *Select "Payment" button and pay for the card with either cash or a credit card. Additional 50,- € "card restore fee" is included in this case. | ||
| + | |||
| + | [[Datei:exit-2.png|rahmenlos]] | ||
| − | + | <br /> | |
| + | |||
| + | *Take a newly reissued card from the VU. | ||
| + | *All information on the card such as amount of free products, locker number, entrance/exit count is copied from the lost card to a new one. | ||
| + | *The last recorded "entrance" is removed on a new card. | ||
| + | *The gentleman now can enter the gate with this new card and continue the party. | ||
<br /> | <br /> | ||
| − | + | ====<big>Lost Card Ladies Workflow</big>==== | |
| + | <blockquote><big>Exit VU</big></blockquote> | ||
| + | |||
| + | {{Box_Usecase_Scenario|Usecase Scenario = | ||
| + | A lady lost her card with positive balance on it in the club. | ||
| + | She wants to withdraw money from the card and leave.}} | ||
| + | <br /> | ||
| + | {{Box_Note|Note Text = This recovery card option shows only cards with positive non-zero balance.}} | ||
| − | + | *Go to the Exit VU | |
| + | *Select "Manage card" button at the top right corner | ||
<br /> | <br /> | ||
| − | + | [[Datei:manage-1-2.png|rahmenlos]] | |
<br /> | <br /> | ||
| − | + | ||
| − | + | *Confirm personnel access with the manager card | |
| + | *Select "Withdraw money" option | ||
| + | |||
| + | |||
| + | [[Datei:withdr-1.png|rahmenlos]] | ||
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<br /> | <br /> | ||
| − | * | + | *Visually find the lost card in the list by a locker number or issue date/time |
| − | [[Datei: | + | [[Datei:withdraw-2.png|rahmenlos]] |
<br /> | <br /> | ||
| − | *Select " | + | *Check the card details for additional information if needed |
| + | *Select "Payout" button and withdraw money from the card. | ||
| − | [[Datei: | + | [[Datei:withdraw-3.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *The manager can now open the door, and the person can leave the club. |
| + | <br /> | ||
| + | <br /> | ||
| + | <br /> | ||
| + | <br /> | ||
| + | <br /> | ||
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| + | ====<big>Load Card Workflow</big>==== | ||
| + | <blockquote><big>Exit VU</big></blockquote> | ||
| + | {{Box_Usecase_Scenario|Usecase Scenario = | ||
| + | If the system did not work correctly for some technical reason, | ||
| + | people left the club without paying for services, | ||
| + | this option allows paying owed money once the correct operation of the system resumes.}} | ||
| + | <br /> | ||
| + | {{Box_Note|Note Text = This payment card option shows only cards with nagative balance.}} | ||
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<br /> | <br /> | ||
| − | * | + | *Go to the Exit VU |
| + | *Select "Manage Card" button at the top right corner | ||
| − | [[Datei: | + | [[Datei:manage-1-2.png|rahmenlos]] |
<br /> | <br /> | ||
| − | *Confirm | + | *Confirm personnel access with the manager card |
| + | *Select "Load card" option | ||
| + | |||
| + | |||
| + | [[Datei:load-card-1.png|rahmenlos]] | ||
| + | <br /> | ||
| − | + | *Visually find the lost card in the list by a locker number or issue date/time | |
| + | |||
| + | [[Datei:load-2.png|rahmenlos]] | ||
<br /> | <br /> | ||
| − | + | *Check the card details for additional information if needed | |
| − | + | *Select "Payment" button and pay for the card with either cash or a credit card | |
| + | |||
| − | + | [[Datei:load-3.png|rahmenlos]] | |
| + | <br /> | ||
| − | + | *The manager can now open the door for him, and gentleman can leave the club. | |
<br /> | <br /> | ||
| − | * | + | ===<big>Unbind Locker Workflow</big>=== |
| + | <blockquote><big>Exit VU</big></blockquote> | ||
| + | {{Box_Usecase_Scenario|Usecase Scenario = | ||
| + | A gentleman left the club without payment. While the police is looking for him, | ||
| + | the locker can be used by another person. | ||
| + | This option allows to unbind locker from the card.}} | ||
| + | |||
| + | |||
| + | *Go to the Exit VU | ||
| + | *Select "Manage card" button at the top right corner | ||
| + | |||
| + | <br />[[Datei:manage-1-2.png|rahmenlos]] | ||
| + | |||
| + | <br /> | ||
| + | *Confirm personnel access with the manager card | ||
| + | *Select "Unbind locker" option<br /> | ||
| − | [[Datei: | + | [[Datei:unbind-locker-1.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Visually find the card that you wish to unbind locker from in the list |
| − | [[Datei: | + | [[Datei:unbind-locker-2.png|rahmenlos]] |
<br /> | <br /> | ||
| − | * | + | *Unbind the locker by pressing "OK" |
| + | |||
| + | [[Datei:unbind-locker-3.png|rahmenlos]] | ||
| − | + | <br /> | |
<br />{{Links | Thema1 = }} | <br />{{Links | Thema1 = }} | ||
[[Kategorie:Kamberi Group EN]] | [[Kategorie:Kamberi Group EN]] | ||